# Quick messages

> Save the replies you use most — your email, your phone, a location — and drop them into any chat with one click. How to create, show, hide and delete them.

Source: https://docs.watsi.ai/en/chats/quick-replies

**Quick messages are saved texts that appear as buttons above the composer; one click inserts the text into the chat, you adjust it if needed and send it.** They're for what you type over and over: your email, your phone, the office address or the requirements to reserve a property. They're yours: they follow you on any device you sign in on.

## Use a quick message

Click the message's button above the composer. The text is **inserted** into the composer — it isn't sent on its own — so you can edit it before sending.

watsi comes with two to start: email and phone.

> **Note**
  Quick messages are hidden while the [WhatsApp 24-hour window](/chats/templates-24h-window) is
  closed; at that point you can only send a template.

## Create and manage your messages

### Open the list
    In the composer, open **More actions** and choose **Quick messages**.
### Create one
    Click **Create new message**. Give it a short title (2 words max — it's what you'll see on the
    button) and the content (up to 300 characters).
### Choose which ones show
    From the same list you control which ones appear above the composer: hiding a message removes it
    from view without deleting it, and deleting it removes it for good.

## Related

- [Templates and the 24-hour window](/chats/templates-24h-window)
- [Notes and tasks](/chats/notes-and-tasks)