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Quick messages

Save the replies you use most — your email, your phone, a location — and drop them into any chat with one click. How to create, show, hide and delete them.

Quick messages are saved texts that appear as buttons above the composer; one click inserts the text into the chat, you adjust it if needed and send it. They're for what you type over and over: your email, your phone, the office address or the requirements to reserve a property. They're yours: they follow you on any device you sign in on.

Use a quick message

Click the message's button above the composer. The text is inserted into the composer — it isn't sent on its own — so you can edit it before sending.

watsi comes with two to start: email and phone.

Quick messages are hidden while the WhatsApp 24-hour window is closed; at that point you can only send a template.

Create and manage your messages

  1. 1

    Open the list

    In the composer, open More actions and choose Quick messages.

  2. 2

    Create one

    Click Create new message. Give it a short title (2 words max — it's what you'll see on the button) and the content (up to 300 characters).

  3. 3

    Choose which ones show

    From the same list you control which ones appear above the composer: hiding a message removes it from view without deleting it, and deleting it removes it for good.